The product purchased must be returned within 2 weeks from the time of purchase to be eligible for a refund if the product is damaged during delivery or you have an issue with your order, contact us immediately so we can resolve that issue.
You MUST RECEIVE an RMA Number prior to returning the merchandise via phone or email. Then put your RMA Number on the outside of the package. If you do not receive a RMA number your shipment may be refused for security reasons. S&K Manufacturing, Inc. is not responsible for Refused merchandise that do not list the RMA number on the outside of the Package(s) being returned. The customer is responsible for the shipping costs to return the product back to S&K plus the freight to ship the merchandise to you.
All returned items must be received in original condition and in original packaging to be eligible for a refund.
Please note that shipping and handling will not be refunded. Please receive prior authorization via phone or email before returning any orders.
Please include your name, address phone with your return and allow 14 days for your Financial Institution (Your Bank) to credit your account.